1. Introduction
Creative Ventures ("we," "us," or "our") operates this website to provide website, CRM, and lead-generation services for restoration businesses. We respect your privacy and are committed to protecting your personal data. This policy describes what we collect, why we collect it, and the choices you have.
By submitting a form, booking a call, or otherwise using our website, you consent to the practices described in this Privacy Policy.
2. Information We Collect
We may collect the following types of information:
- Contact details you provide through our forms, such as your name, email address, phone number, and business name.
- Information shared when you book a strategy call, including preferred times and any notes you provide.
- Communications you exchange with us, including emails, text messages, and call notes.
- Technical data such as your IP address, browser type, device information, and pages visited, collected through cookies and similar technologies.
3. How We Use Your Information
We use the information we collect to:
- Respond to your request for a free demo or strategy call.
- Follow up with you about our services, including by phone, email, and SMS where you have provided consent.
- Schedule, confirm, and manage appointments.
- Improve our website, services, and marketing efforts.
- Comply with legal obligations and protect our rights.
4. SMS and Text Communications
When you provide your phone number and consent through our forms, we may send you text (SMS) messages to follow up regarding your demo request, appointment reminders, and related promotional communications. Message and data rates may apply. You may opt out at any time by replying STOP to any message. For full details, please review our SMS Policy.
5. How We Share Information
We do not sell your personal information. We may share information with service providers who help us operate our website, CRM, and marketing systems, and where required by law. Any third-party processor we use is bound by confidentiality obligations.
6. Data Retention
We retain your information for as long as necessary to fulfill the purposes described in this policy and to comply with legal, accounting, or reporting requirements.
7. Your Rights
Depending on your location, you may have the right to access, correct, or delete your personal information, and to withdraw consent for certain processing. To exercise these rights, contact us using the details below.
8. Cookies
Our website uses cookies to improve your experience and analyze traffic. See our Cookie Policy for details on the cookies we use and how to manage them.
9. Security
We take reasonable measures to protect your information using appropriate technical and organizational safeguards. However, no method of transmission over the internet is completely secure.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated revision date.
11. Contact Us
If you have questions about this Privacy Policy, you can contact Creative Ventures at hello@creativeventures.com or (555) 123-4567.
